As distributed capture gains in popularity, more and more organizations are asking: Should we implement centralized or distributed document imaging or both.
EMC's Captiva product marketing manager Bill Galushia was seeking to help organizations answer this question with a customer panel at EMC World today.
Panelists from Conseco and Eaton Vance, two firms that provide financial services, provided their guidance on why they decided to use both types of capture.
Panelist Patti Bishop, assistant vice president of mutual fund operations for Eaton Vance, revealed that her company decided to invest in decentralized capture because the content being captured is completely unstructured. Often she needed the document owners to characterize the document to get the right process started. After all, who knows more about the documents than the document owners.
Bishop is certainly doing it right at Eaton Vance. She is saving 30 - 35% by bringing document imaging in house and she has increased the number of pages being captured by 200%. She has accomplished this, in part, by using EMC Captiva InputAccel with eCopy software at her MFPs.
Recent Comments