What is your ECM Maturity?

I just came across a great resource for enterprises who are looking to better understand how mature their content management strategies and systems are, and help build a roadmap towards the highest level of maturity. The Enterprise Content Management Maturity Model (or ECM³ as it is being coined), is in its early stages, but nicely breaks out maturity measurements into 13 dimensions across three categories: Human, Information and Systems.

 

 

In reading the five levels of maturity, it is clear that many more organizations fit into the lowest two levels of maturity – characterized by non-existent or limited scope technologies, policies and procedures, as well as limited understanding of enterprise-wide ECM needs. Even if you believe that you are well past the lowest level of ECM maturity, consider these recommended activities that should be considered by organizations at Level 1:

 

• Develop an ECM strategy that is part of the organization’s overall information management strategy

• Establish executive-level ownership for delivering on that strategy

• Initiate several ECM core foundational tasks such as developing content inventories, classification schemes, and metadata models

• Develop a cross functional team made up of business and IT stakeholders to identify technology to support aligned business and IT drivers with respect to content management

• Conduct an initial content inventory

 

I’ll be keeping an eye on this organization as they continue to build out this model, which will in turn, help improve business processes and document workflows. In the meantime, the initial model is a very eye-opening read and will help you assess your current situation and map out your next steps.

 

And if you are interested, they are also looking for participants to join the “Guiding Consortium”. To be considered, visit this page.

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