More consolidation happened in the ECM space last week with Open Text’s announcement that they will be acquiring Captaris. In the press release, Open Text CEO stated that “Captaris’s technology will strengthen Open Text’s ECM solutions by providing another on-ramp for integrating content into our ECM solutions.”
This acquisition is further evidence that capture – one of the primary elements of ECM according to AIIM – is continuing to be looked at more closely by major ECM players, especially in terms of front-end capture. ECM vendors recognize the need to let any office worker add paper-based information to their applications. It is no longer good enough to just offer a batch or production-type imaging solution for ECM systems. Front-office workers have access to scanning devices, and organizations are recognizing that serious efficiencies can be realized by letting them scan paper-based information earlier in business processes -- eliminating the need to move paper within an organization and making that information available earlier.
And just as we talked about last week in regards to selecting document imaging software that can be used across multiple scanning platforms, the same is true for integration with back-end systems. So, you want to look for a document imaging solution that can integrate with multiple back end applications, providing front-office workers with a common interface at their scanning devices for capturing and distributing paper-based information.